The results of the third annual taxi poll from hotels.com have been released, and as expected, London taxis were voted best in the world, again.
The poll, which took into account the opinions of over 3300 responses from across Europe including France, Germany, Spain and the UK, saw users of the website asked not only to rate their favourite cities for taxis, but also their top taxi destinations for cleanliness, value, quality of driving, knowledge of the area, friendliness, safety and availability.
London cabbies beat the competition far and away thanks to their friendliness and taxi wisdom, which has a lot to do with their extensive taxi education called The Knowledge. London was also ranked as having the most expensive taxis in the world, but you get what you pay for.
On the flip side, Rome was voted as having the worst taxi drivers in the world, with 1 in 10 travelers putting them at the bottom of the list in terms of quality of driving.
Despite both cities making the top 10, Paris and New York tied for having the rudest taxi drivers in the world. But New York took home the honorable distinction of having the most available taxis of any city in the world.
David Roche, Senior Vice President, Hotels.com said: “It’s been known for taxis across the world to get a hard time, but our comprehensive poll has shown that taxis are convincingly the most popular transport method when it comes to transferring from the airport to hotel.
“With such a large number of people taking a taxi from the airport, the taxi experience often forms a traveller’s first impression of a destination. Where the taxi drivers are less service orientated, it could have a negative effect on the traveller’s willingness to return.”
Those questioned were also given the opportunity to highlight anecdotal stories about taxi journeys they had taken, with some drivers going above and beyond the call of duty to make the arrival process a pleasure for travellers and some taking their passengers lives in their hands. Some of the stories highlighted include:
• A taxi driver in Granada, Spain, who could not find the passengers destination charged them no fare and entertained them with local songs en route
• Taxi drivers in Tokyo who wear white gloves and stop the meter if they take a wrong turn
• A taxi driver in St Petersburg who sang the Opera ‘Carmen’ throughout the journey
• A taxi driver in Tokyo who returned his passengers guitar to his hotel after it had been left in the back of the taxi
• A couple complained about being stalked through Marrakech by a cabbie wanting to ensure a return fare on their journey
• Taxi drivers getting into physical fights with other drivers or pedestrians during a fare
• A driver in Buenos Aires crashing through a parking toll barrier on leaving the airport
• A Cypriot taxi driver involved in a high speed police chase
What city do you think has the best and worst taxis in the world? Tell us in the comments section below…